About us

We understand how difficult it is to lose someone close, and the importance of remembering their life. Our approach to funeral services is softer, more specialised and provides care for everyone in the family in a supportive and nurturing manner. 

Our funeral directors take pride in our reputation of providing a superior quality funeral service to families of all cultures and religions, giving them a lasting tribute to their loved one. We offer a full range of services for men, women and children, and tailor services for all cultural and religious backgrounds.

White Lady Funerals

The first White Lady funeral home opened in 1987 and ever since then, we have been offering a unique and distinctive quality of funeral service, provided by our committed and professional team. From our elegant white uniforms to our distinctive fleet of white cars, White Lady Funerals brings a refreshing touch to the funeral industry.

Our mission

Our mission to you is to provide excellent funeral services to families of any culture and religion. We are a dedicated team who offer the assurance of absolute support and professional attention with genuine care.

We are committed to training our staff in all areas of funeral service with the vision of providing the best service available in this honourable profession. Because our families are our highest priority, we carry out our mission with honesty, care and respect.

Our people

White Lady funeral directors are dedicated to setting the highest standard in funeral professionalism and supporting families through what may be the single most difficult time in their life. Our team will provide you and your family with guidance and support to ensure the funeral arrangements are carried out as smoothly and easily as possible, with care, respect and dignity.

Every staff member is handpicked for their qualities of commitment, compassion, and professionalism. They are extensively trained and have broad industry knowledge which they share by being active in the community. Our care begins with your first phone call and doesn’t just end when we are satisfied the ceremony is as perfect and complete as we can make it and the wishes of the family are fully met - our care extends to families after the funeral is over via moving memorial services and grief support offered throughout the year.

Our role

At White Lady Funerals, our philosophy is to – with a woman's understanding – help families reflect on and celebrate the life of their loved one, and to provide a funeral service of remembrance that is as unique as the individual the funeral service is created for. This is what sets us apart from other funeral service providers.

Our female funeral directors gently guide you through the arrangement process. We understand that each family is unique, with their own traditions and personal requests. A woman’s understanding of these matters can make all the difference to the precious memories that your family will have forever.

Are you interested in joining the White Lady team? For more information, as well as how to apply for an available role, please visit the careers page.

Community and events

As part of our commitment to the communities we serve, our funeral directors regularly make a difference by being active in support of a wide range of causes.

White Lady in your community

We are honoured to serve the local communities of Australia. We do this whenever a family needs a woman’s understanding after the passing of a loved one, during the arrangement and conducting of a funeral service, and also in the years that follow.

Each year at Easter, Anzac Day, Mother's Day, Christmas and at other times of the year, our White Ladies will visit nursing homes and aged care centres, bringing with them morning tea, magazines and other gifts.

White Lady funeral directors are active in the community providing information on funeral issues, the role of a funeral director and on coping with grief. This information is presented through seminars at our funeral homes, open days and by providing educational talks to groups. We also support various community organisations and charities.

Community programs

Our funeral directors support important community programs on both a local and nationwide scale. This includes Share the Dignity, the McGrath Foundation, which White Lady Funerals has assisted since 2008, Lions Recycle for Sight and Legacy.