funeral director

Grief & loss

Grief loss
25 February 2026 • 6 minutes

For over 35 years, we’ve been helping families process the loss of a loved one and all that comes with it.

One of the biggest decisions we help families make is what will happen to their loved one after they pass. With more than 70% of Australians choosing cremation over a traditional burial, we’re here to explain the process, cost and other things you need to know before making the decision.

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Understanding grief and loss

Grief affects everyone differently. From how we react to the initial news to how long the grieving period lasts, it’s a deeply personal experience.

Our caring Funeral Directors have been helping families navigate grief for many years. Here, you’ll find their tips and advice on moving through it and how to support others who might be struggling.

This information is based on our interactions with grieving families and resources we have collected over the years.

Looking after yourself during grief

When you're grieving, taking care of yourself might be the last thing on your mind. Everyone experiences loss and grief differently – some of us seek solitude, while others find comfort in company. Some throw themselves into staying busy, while others struggle to maintain their daily routine. Remember, there's no 'right way' to grieve.

While there's no set roadmap for navigating grief, there are some gentle ways you can support yourself through this difficult time. The ideas below may help you practice some much-needed self-care during grief.

Give yourself permission to talk about it

One of the most important aspects of self-care when grieving is allowing yourself to talk about your feelings. Share your thoughts with a trusted friend, or write them down in a journal. Talking about what happened helps make the reality of the loss sink in, especially in those early days when everything feels surreal.

Be gentle with yourself

It's completely normal to feel out of sorts, unfocused and anxious about the changes ahead. Give yourself permission to 'not feel like yourself' for a while – it's an understandable response to loss, and an important part of self-care for grief.

Nurture your physical wellbeing

Simple acts of physical self-care when grieving can provide comfort. You might like to try:

  • Taking a gentle walk in the fresh air
  • Having a soothing bath
  • Allowing yourself an afternoon nap
  • Listening to calming music
  • Eating nourishing meals

Choose your support carefully

Be mindful of well-meaning people who tell you how you 'should' feel, encourage you to suppress your emotions, or insist you need to ‘be strong’. These impossible expectations don't align with what we know about healthy grieving. Part of self-care for grief is protecting yourself from unhelpful advice and choosing what works for you.

Accept that grief can come in waves

There will be unexpected reminders that trigger thoughts and emotions, making you feel as if you're back at the beginning of your grief journey. Remember that grief isn't linear – these ups and downs are natural, and acknowledging them is part of self-care when grieving.

Reach out for support

One of the most powerful forms of self-care during grief is asking for help. There's absolutely no need to navigate this journey alone, and seeking support isn't a sign of weakness – it's a sign of strength. If you're feeling overwhelmed, consider reaching out to grief support services or counsellors who specialise in bereavement care.

Grief support services

These services can be helpful if you need to talk to someone, whether you’re feeling overwhelmed, need immediate support, or simply want a listening ear.

Beyond Blue helpline

Call or chat with a counsellor. Beyond Blue offers free and confidential counselling, as well as online forums where you can connect and learn from others who know what you’re going through.

Call a counsellor on 1300 22 4636

Visit Beyond Blue

Cancer Council

The Cancer Council offers free, confidential support for anyone affected by cancer. You can speak with volunteers for information, emotional support and practical guidance.


Phone: 13 11 20

Visit The Cancer Council Australia website

Community Services Departments of all state governments

State and territory community services departments can help connect you with local support, including counselling services, financial assistance, and community-based programs. These services can be a helpful starting point if you’re not sure where to turn, or if you’re looking for support close to home.


You can find your local community services department by searching online for your state or territory government website, or by asking your GP or local council for guidance.

Kids Helpline

Support for young people, including online groups and a free and confidential social media platform. Kids Helpline also publishes helpful resources to help young people understand and navigate their emotions. 

Phone: 1800 55 1800

Visit Kids Helpline

Lifeline

Lifeline is a national charity providing all Australians with access to 24-hour support. You can call Lifeline any time, day or night, for free and confidential guidance. 

Reach out to Lifeline on 13 11 14

Visit Lifeline 

MindSpot 

Free, digital psychological care for all Australians, including confidential assessments and treatments and access to qualified therapists.  


Visit MindSpot

MyGriefAssist

An online resource that provides further helpful information on grief and loss. In the exclusive video feature 'Coping with your grief' by Doris Zagdanski, the journey of grief is beautifully described, complemented with photography and music.

Visit MyGriefAssist

NALAG

Free loss and grief support for all types of loss. Available by phone and online.

Call 13 000 GRIEF (13 000 47433) – Mon-Fri, 9:00am-5:00pm

Visit NALAG

The Compassionate Friends Australia

One of the largest mutual support self-help bereavement organisations in the world, here to support parents, siblings and grandparents after the death of a child.

Visit TCFA

Red Nose Grief and Loss Support

Information, advice and support services for after the loss of a baby or child, including a 24/7 Support Line and online chat. 

Call 1300 308 307

Visit Red Nose

Support After Suicide 

Counselling, support groups and resources for people who have lost a loved one to suicide. 

Visit Support After Suicide

Your local White Lady funeral home

Your local White Lady funeral director can also be a source of support. With experience guiding families through loss every day, they can listen, answer questions, and help connect you with trusted grief support services in your area.

Call 1300 556 222

You don’t have to go through this alone

Grief can feel overwhelming, but you don’t have to go through it on your own. Taking small steps to care for yourself, and reaching out when you need support, can make this time feel a little more manageable. You don’t need to have all the answers — just focus on what feels possible today.

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For nearly four decades, families have trusted White Lady to walk beside them. If you need us now, we are here.