Online access to your funeral arrangement

The White Lady customer services portal provides secure access to your arrangement details. 


Share the service details with friends and family, create a video tribute to remember your loved one by and make account payment online.

White Lady customers will receive access to the customer services portal via email after scheduling time to meet with their funeral specialist. 

Remember your loved one with a video tribute to play at the service

Our online video tribute maker is easy to use and made specifically for honoring your loved one.

  • Unlimited photos
  • Invite friends and family to contribute photos
  • Choose from pre-made themes
  • Upload music or select from our library
  • Free support from our dedicated team
  • Automatically sent to your funeral specialist to play at the service

Explore your options

Step 1

Add photos

Upload photos and invite friends and family to contribute. Drag-and-drop them into the order you like.

Step 2

Select a theme and music

Select a pre-made theme and music that suits your loved one.

Step 3

Auto-share with funeral specialist

Once you have completed your tribute, we will send it to your funeral director to be played at the service. You can also download a copy as a keepsake

Your arrangement details in one place

Access the details of your funeral arrangement at any time on the customer services portal.

Your loved one’s details

Insert a photo and story of your loved one for the online funeral notice on our website and your Memories timeline.

Access service details

View the date, time and location details of your viewing and service.

Access your invoicing

Conveniently view your invoice and make payments online