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White Lady Funerals' special female funeral directors take pride in our reputation of providing a superior quality funeral service to men, women and children from all cultures and religions in Australia. Families choose White Lady Funerals for our genuine care, compassion and understanding. We are a team of committed, professional women from various backgrounds, and we are honoured to be able to care for your loved one.  

What to Expect When You Meet With White Lady Funerals

When you meet with a White Lady funeral director, you can be sure that your every detail and every wish will be taken into account. It’s important to have adequate time to be able to think through what these might be and allow for some of the initial shock and emotions to settle.

Set aside 1-2 hours to meet and talk with your White Lady to begin planning the funeral arrangements.

Whilst you do not need to make every decision in that first meeting, it is helpful to have an idea about the day, time and place for the ceremony as family and friends are often anxious to know so that they can plan their time, especially if they need to travel or take time off work. 

Your White Lady funeral director will guide you calmly through the process to ensure the funeral is exactly as you wish. One of the areas we will discuss with you is the ceremony itself. Whether it is a burial or a cremation, there are many options to consider such as a theme, music, flowers, the after funeral event and catering, videos and other aspects to personalise the funeral.

Many families find spending time with their loved one, either on the day before or the day of the funeral, helpful to their grieving. This can be done privately or publically and we call this time for reflection a ‘viewing.

Based on what you decide, your White Lady will provide you with a fully itemised copy of the funeral arrangement, associated fees and payment options. The fees will only change if you change the details you have requested. White Lady Funerals will pay all the suppliers on your behalf – so you will only receive one account.

What to bring with you when you meet with us

  1. Supportive family or friend.
  2. Information for the Death Certificate.
  3. Clothes for the deceased to be dressed in including perfume, make up or after shave if you wish. A current photo is also helpful to assist us with their presentation.
  4. Credit card / Eftpos card / Cheque book.
  5. Prepaid funeral plan documents, if any.
  6. Burial site reservation, if any.
  7. A list of questions you may have.

What do I need to know?

We have put together a free guide to cover all you need to know about funerals.

All You Need To Know About Funerals (.pdf)

The first thing you need to know is that if someone has just passed away it is perfectly alright for you to call someone like a partner, friend or relative to be with you. You should give yourself time to let the situation sink in.

We know that it can be quite a shock realising someone you love has passed away, even if you were expecting it. Calling your loved one’s doctor may also be a good idea.

After that, calling White Lady Funerals on 1300 656 550 and making a time to come in to one of our conveniently located funeral homes means our female funeral directors will be there for you to offer our care and support. You can also e-mail us.

More information about what to expect before, during and after the funeral service is available.